Privacy Policy

Microtosis, LLC, (“Microtosis”, “us”, “we”, “our”) takes the privacy of visitors and clients very seriously, and are committed to protecting your information and being transparent about how we use your information. This Privacy Policy outlines how our site collects, uses, and discloses certain personal information (i.e. your name, email address, phone number, address, and billing information). By visiting our site and submitting personal information, you consent to our use, collection, and disclosure of information, as described in the conditions set forth in this Privacy Policy and our Terms of Use. If you do not agree with this policy, please do not visit our site or purchase our services. We also reserve the right to periodically modify this policy and its contents, and your continued use of this website constitutes your acceptance of any such revised terms and conditions.

1) Personal information we may collect about you:

In order to fulfill our obligation to you as a customer of the Service, we may collect the following types of personal information:

  • Identity and Contact Information: Including your first name, last name, username, billing address and postal code, email address and telephone number.
  • Transaction Information: Includes bank account or credit card information, and products purchased.
  • Technical Information: includes masked internet protocol (IP) addresses, login data, browser details and plug-ins, operating systems and device platform, time zone setting and location, and other device technologies used to access our services.
  • Usage Information: Includes data about how you use our site, pages visited, search terms queried, and test questions taken.
  • Marketing Information: Includes your preferences for receiving emails and communications, and details of any conversations we have had with you during our relationship.
  • Aggregate information: Includes website usage information that is de-identified, and cannot be used to identify you. We treat this aggregate information, however, the same as personal data according to this privacy policy.

Children

We do not sell or market products or services to children under 18 years of age. Persons under 18 years of age may use our services only with the supervision and approval of a parent or legal guardian.

Data retention

We only retain personal information for as long as necessary to fulfil our contractual obligation to our users and customers, including for the purposes of any accounting, legal, or other reporting requirements. To determine the appropriate period of time to retain any such information, we consider the nature and sensitivity of the personal information, the purpose of its acquisition, the potential risk of harm in the event of an unauthorized disclosure, and any applicable legal requirements.

 

2) How we collect information

Information you provide to us

Upon creating an account on our Service, or by requesting more information by contacting us, we will store personal information you provide, such as your name, username, email address, billing address and postal code, telephone number, and products purchased.

Information we automatically collect

Our site may also collect information about you, your interaction with our website, how you use our service, and information about your computer or other devices used to access our service. This information may include your activity on our site, details of your communications with us (i.e. the date, time and reason for contacting us), and transcripts of emails. We may also collect device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, masked IP addresses (which may describe a general location), browser and standard web server log files. Some of this information may be collected via the use of cookies and related technologies. See our cookies section for more details.

 

3) How we use personal information

We use personal information to accomplish the following:

a) To register you for membership services, manage payments, and maintain your account membership

b) To provide customer support, solve technological issues, or resolve disputes

c) To protect users and our company against fraudulent or other criminal activities

d) To contact you regarding important Service notices or Privacy Policy changes

e) To use data analytics to improve our Services and content offerings

f) To protect our business and this Site, including system maintenance, troubleshooting, and analytics, and to monitor compliance with our Terms of Use agreement

Communications

We may decide, in a respectful and relevant manner, to infrequently send you additional information regarding our services, products, or promotions. If we do so, we will initially ask for your consent, and unsubscribe methods will be provided for users to opt-out of receiving such notifications. There may also be rare occasions when we send communications directly related to our service, interruptions, upgrades or improvements that we make, and these communications will also contain an opt-out feature.

 

4) Disclosure and sharing of information

It is our strict policy to not sell, rent, or share your personal information, including your name, email address, or physical address to third parties for their business or marketing purposes without obtaining your express consent.

Internal service providers

Your personal Information is sensitive, and it is our policy to not sell, rent, or share it with third parties. However, we reserve the right to contract with external companies (“Service Providers”) to assist our company or perform work on our behalf. Such external Service Providers may aid our ability to develop or maintain technology, infrastructure, content, communications, payment or credit card processing, or data analytics. While these Service Providers may have access to your personal information, we only permit them to utilize your information during their direct relationship with us, and we make every effort to ensure that they are in compliance with all applicable data protection laws.

Legal protection and requests

Microtosis and our affiliated Service Providers will cooperate with any legal law enforcement requests. We will also cooperate with third parties during investigations into potential criminal activities to protect both you, the user, and our company. During these requests, we may disclose and use your personal information where we reasonably believe it is needed to satisfy applicable regulations, laws, legal processes, or governmental requests. (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), technical or security issues, copyright or intellectual property right issues, or (d) protect against harm to the rights, property or safety of Microtosis, its users, or the public, as required or permitted by law. Due to the nature of electronic communications, we cannot guarantee that all of your personal information and/or communications will be completely protected. If third parties were to illegally access or intercept personal information or communications, the possibility exists that they may collect and misuse your personal information. Although we use industry standards to attempt to protect your personal information and communications with us, we cannot guarantee its safety, security, or complete privacy.

Business transfers

In connection with any reorganization, restructuring, merger or sale, or other transfer of assets of our company, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with this Privacy Policy.

 

5) Security

We utilize all reasonable technological standards to protect the personal information which visitors, users and clients may submit to us. Although we strive to protect your personal information, unfortunately no technological or physical measures are 100% secure, so therefore we cannot completely guarantee its security.

Secure credit card transactions

We utilize a third party service, Braintree Payments, to offer clients a secure method of electronic payment that conforms to strict Payment Card Industry Data Security Standards (PCI-DSS). Braintree manages the handling of sensitive customer information through their advanced network, which utilizes 128-bit (SSL) technology for secure transactions, and advanced encryption security protocols to protect customer information. Microtosis, LLC does not store personal bank account or credit card information, and complete card or banking information is not visible to Microtosis employees, in compliance with PCI-DSS. For more information regarding the security and privacy of electronic payment data, please visit https://www.braintreepayments.com/.

External websites and platforms

Our site may contain links to external content operated by third-party, independent groups or companies. Please be aware that these external sites have separate privacy policies or statements and terms of use agreements, and this privacy policy only applies to information collected by Microtosis.com and any subdomains. Additionally, if our services are accessed through a third party platform, these platforms may also have separate privacy policies or statements and terms of use agreements which are independent from Microtosis, LLC.

 

6) Cookies and log file technologies

We and our Service Providers may use cookies, log files, and other technologies for various reasons. These types of tracking technology allow us to log a user session, provide and analyze our services, and to learn more about our product effectiveness. This notice explains the types of technologies we use, what they do, and your choices regarding their use.

Cookies

Cookies are small data files that are stored on the user’s device after visiting a website, and they facilitate website functionality, efficiency, and provide additional reporting information. We, and our Service Providers, may use temporary cookies to help us and our Service Providers authenticate users during a logged-in session, and also to help us prevent fraudulent account usage and maintain essential site security. Additional performance cookies may also be used which collect data regarding user preferences, and are used to help enhance future service offerings. Our site and our Service Providers may also use long-term persistent cookies, which help to store your user preferences and retain information you provide.

Log files and user data

Our website, like most websites, automatically collects certain non-personal information from site visitors, such as, but not limited to, masked IP addresses, time of day, page visit data, browser type, operating system, internet service provider, and additional technical data. Our company uses this information to improve our offerings and services, and to manage the company and website, and this information is not automatically linked to individual user accounts.

Your choices

It is possible to configure your device privacy settings and browser to prevent or control cookies from being used by websites. Please note that declining all cookies may interrupt the ability to log in, purchase our services, or in general, use our services.

 

7) International residents

Microtosis, LLC is located in the United States of America, and personal Information may be  transferred to or accessed by us here in the United States, or to Service Providers located elsewhere in the world. By providing your personal information to us, you consent to our use and potential transfer of your information, and we continue to protect the privacy of such information as outlined in this policy. We have also made every effort to comply with the European Union General Data Protection Regulation (Regulation EU 2016/679), in order to protect the personal data of all of our users.

 

8) Legal rights and your personal information

You can access your personal information, or update any inaccurate personal information we hold about you by signing in and visiting the “Your Account” portion of our site. In certain instances, you may have the following rights under regional data protection laws with respect to your personal data. To make requests, or if you have any questions regarding our Privacy Policy, please contact us at legal@microtosis.com.

a) Personal data access

You may request a copy of the personal data that we hold about you. Please use the contact details at the end of this policy if you would like to exercise this right, or any of the rights listed below.

b) Personal data correction

You may request that we correct personal data we hold about you, although it may be necessary to verify the accuracy of new information provided to us.

c) Personal data erasure

You may request that we remove personal information if there is no reason for us to continue to retain and/or process it. It may not always be possible to comply with such a request if specific legal reasons exists for retention, which will be outlined at the time of the request.

d) Personal data transfer

You may request that we transfer your personal data to a third party. We will make every effort to provide to you, or a third party you have chosen, your personal information in a structured, accessible format. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

e) Right to withdraw consent

In instances where we rely on your consent to process personal information, you have the right to withdraw consent. However, this will not affect the lawfulness of any processing carried out before such a withdrawal of consent. If you withdraw consent, we may not be able to fully provide services to you, and we will advise you at the time you withdraw your consent.

If the aforementioned rights exist under regional data protection regulations, you may not have to pay a fee to access your personal information, unless such requests are determined to be excessively numerous or extreme in nature. In order to protect your personal data, we may also require additional information to confirm your identity prior to complying with any of the aforementioned legal requests. We will make every effort to respond to any legitimate requests within one month.

  

9) Updates to this Privacy Policy

We reserve the right to update and change this policy at any time, and any such changes will be posted here. In the event that our policy is updated, your continued use of this website will constitute your acceptance of any such revised conditions set forth in the revised Privacy Policy.

 

Contacting Us

Questions regarding this Privacy Policy can be directed to legal@microtosis.com.

 

Last Updated: May 28, 2018

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